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FREE Same Day Shipping - Order by 3pm CST (business days)
FREE Same Day Shipping - Order by 3pm CST (business days)

Shipping Policy

We take pride in the products we sell and do our best to safely package them.
Tracking numbers are provided for every order.
                                    


Liquid lids are taped with black electrical tape as per UPS standards for shipping Liquids.                                                                                                                          


Estimated Delivery Dates are calculated using UPS data. These are estimates and do not include any delays that may occur.
                                                                                                                                               

Shipping Carriers:
Our products are shipped through UPS SurePost and UPS
UPS does not ship to post office boxes, if used you will be contacted for a physical address.     
 
When you place an order using free shipping we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment destination.

Faster paid shipping option charges are determined by the total weight of your order and shipping location.

We may upgrade your free shipping method due to product value or fragility.
                                             
Local customers may call or email to arrange a local pickup if you prefer.
                                                                
Damaged or Missing: We rely on UPS proof of delivery to determine if the package arrived. Tracking numbers are provided with every order and sent to the email given to us. Tracking numbers provide estimated time of arrival for your package.
                                                              
Please plan ahead to receive it.
                                              

Check all packages received immediately upon arrival for any damages.

If damaged upon arrival contact us immediately upon package arrival. 1-3 Days.
                                                                  
We are not responsible for any package left out in the weather.

We are not responsible for any package that is damaged after arrival.
We are not responsible for any package delivered and then stolen.     
We are not responsible for any package delivered to an incorrect address provided to us.                                                                                                                                            

Expedited Shipping is refunded in the case of damage or lost packages.
No compensation other than a reship or refund is given for Free Shipping Service delays or damages.                                                                                                  
Packages reported missing after 3 days of marked delivered are increasingly harder to locate.
                                                                                              
If you will not be available to receive your package contact us to arrange a time the package can be received. Additional charges may apply if the package has already been shipped.                                                                                                                                                             
High Value orders:
Orders may require signature based off the value of the order.
This ensures the high value order is received by the correct recipient.
                                                                   



Chemical Warehouse sells many products in bulk quantities.  We recommend you call to discuss large orders.  Both product and shipping discounts may apply. 
                                                                                                                              
Returns:
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items must be returned within thirty days of the purchase date and will be credited in the same form as the original payment type.                                                                                                                                                                                                                                                                                 

Only unopened products are accepted for return.         
                                                                                                                                                             

Safely package returning products and include a copy of the original packing slip or invoice. Customer is responsible for return shipping cost. Chemical Warehouse is not responsible for any damages during shipping process. All products must be received in same condition as delivered to the customer. Please mail your package in a prepaid, insured, traceable method to the address below. We highly recommend taping lids on all liquid Products.   UPS is our preferred carrier.                                                                                                                                         

Expedited Shipping Charges are not refunded. A 25% restocking fee may be charged at our discretion.  Special orders are nonrefundable.


 
RETURN ADDRESS:

Chemical Warehouse
6650 US Highway 54
Osage Beach, MO 65065



Hazardous Shipments:
The majority of our products are non hazardous and are shipped by ground or air
Hazardous Products are shipped through a common carrier freight line 
                                                            

International
At this time ChemicalWarehouse does not ship pesticides outside of the Continental United States. (No shipping to Alaska, Hawaii, Puerto Rico, Canada, Mexico, US Military Bases, or US Territories)  

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